Final candidate, Southwestern.edu homepage
Hi everyone, and welcome to the Southwestern redesign blog.
As many of you know, all of us at White Whale came to campus a few months ago, stayed for a few days at the lovely San Gabriel House across the street from campus, and talked with as many people from Southwestern as we could find. Students, faculty, staff, dogs, Pirate Bikes, etc. We interviewed everybody. And during the course of that trip we started developing ideas and strategies for this Web design process that we've been refining, publishing, debating, revising and fine-tuning since then, both internally and in collaboration with Southwestern's very capable Web redesign committee. It's been a lot of fun.
The final plan for the new Southwestern site, which we'll be implementing over the next few months, includes a new tool for managing site content that will let more people maintain their own Web content, taking some of the load off Southwestern's Web staff; tools for creating, tagging and sharing news items; lots of refinements to the search engine; several new ideas for gathering and presenting content for the site; and a lot more. You'll be learning about all those details in the days to come.
But for now, we're going to start with the final release candidate for the Southwestern homepage. We're posting it here for public review, and we welcome any comments that you have on the design; just because this is a "final" design doesn't mean it's 100% done. We're still very much open to community input; we can't guarantee to make every change that is requested, but we do promise to consider every serious suggestion.
Because we're designers, we like to spend time explaining the reasoning and philosophical approach we've taken to produce this design. (Designers are annoying that way.) If you'd like to skip the details and go right to the final product, feel free to scroll down to the end of this post. But if you're interested in the ideas behind the design, read on:
Design philosophy
Some ideas that sound like cliches in writing make sense when expressed visually.
The idea that Southwestern students “think outside the box” or “color outside the lines” is something that wouldn’t work in print; it would come off as empty marketing language. But—like many cliches—it contains a kernel of truth. The fact is, Southwestern is seeking students who are willing to think outside conventional paradigms, to take chances, to make difficult choices.
The typical A student who graduates from a Texas high school, and wants to take the path of least resistance, making as few sharp turns as possible, is likely to wind up at the University of Texas. A top graduate from somewhere else in the country who is seeking the most direct path to a Wall Street job, or who has designs on a conventional “liberal arts education” is likely to head for the Northeast.
The students who have found Southwestern, it seems to us, are those who have looked outside the path of least resistance. They’ve chosen a school that may not have nationwide name recognition, and may not be in a state known for the liberal arts (or liberal politics)— but they’ve found something at Southwestern that resonates with the less conventional path they envision for their lives.
This idea—that Southwestern seeks students who may not fit conventional patterns, and that those students are looking for Southwestern— is reinforced in a subtle way by a Web design where a painted background doesn’t conform perfectly to a crisp, conventional box.
The box around this design represents convention, predictability and utility—qualities that are essential to a well-functioning Web site. The misprinted, outside-the-line paint background represents the creativity, questioning, and willingness to take risks that are the hallmarks of the ideal Southwestern applicant.
The gold paint background achieves a couple of project goals. First, the several colors involved in a “paint stroke” help us achieve a realistic impression of gold without having to rely on a single color (for there is no single flat “gold” on the Web). Instead of making a choice between olive/beige and bright yellow, we can have them both, by pushing a strong gradient-based version of yellow that will find expression on the site in several ways. (The medium gray used as an accent color helps bring the gold out effectively.)
Finally, the use of paint in particular reinforces Southwestern’s deep engagement with the arts. This element of the design will be made more prominent in the separate design for the Sarofim School of Fine Arts.
Title, motto, search, navigation
We have chosen a strong, extra bold, all-caps sans-serif font (Gotham Black) for the SOUTHWESTERN title banner. This provides a nice contrast with the Galliard serif wordmark that will continue to be used in all formal contexts.
The title is complemented by a motto that will change on each refresh to express key brand messages (Engaging Minds, Transforming Lives); key elements that set Southwestern apart (Since 1840 or Georgetown, Texas); its original Latin motto (Non Quis Sed Quid); and other messages, ideas or provocations as dreamed up by the Web group. The idea set by the changing motto is that no one phrase can sum up Southwestern to the world, but rather that Southwestern is a dynamic, changing place. Some mottos will have a more lighthearted air; others may occur on a much rarer basis (say, 1 out of 100 page refreshes).
The oversized search box advertises itself, and invites users to explore the site with search (which we will ensure is a transformative experience in its own right).
A small amount of blank space after the header creates more prominence for Southwestern’s name, and allows the painted background to show through clearly. Then a main navigation, which borrows some of its design from the modern concept of a tag cloud, presents the site’s 12 categorized primary navigation links in a compact yet attractive format that makes it easy to survey at a single glance.
Then a gray utility navigation bar, with text reversed in gold, presents functional navigation for audiences (For Students, For Alumni, etc.) and quick links to the Directory and Quick Access, an all-in-one links page.
Note: We are exploring adding Quick Access technology to the primary site search, which might open up a spot here for a link like Offices & Services.
The content of the homepage
As an early step in our design process, we recommended that Southwestern include a fairly large amount of content on its homepage.
This is because we believe Southwestern has something to prove, a lot to say, and a long way to go to tell its story to the world. Southwestern’s academic excellence, affordability, and dynamic community all ought to find expression on the homepage. While a quieter, image-driven design might be nice to look at, we feel backing that graphic approach up with lots of text, highlighting many areas of the Southwestern community, is the best way to get started. Visitors to the site will get the impression of stepping into a dynamic community, buzzing with activity.
Page content: Left side
The second most prominent feature of the page, besides Southwestern’s name, is the first half of a sentence about Southwestern’s location. “JUST OUTSIDE OF AUSTIN,” the page begins, followed by some welcoming text about Southwestern. The design naturally leads the eye downward from here, to images and text that reinforce Southwestern’s key messages.
“Right Now at Southwestern” contains short notes that tell what’s happening throughout the community (similar to the style of Twitter: https://twitter.com/). “Southwestern is Affordable” states one of SU’s key points briefly and plainly; “27 Departments” lists the many fields of study available to SU students; “Go Pirates” gives some real estate to SU’s athletic programs. Photos used in this area are general campus photos, that align with the content following them if appropriate.
A “footer” area with Southwestern’s address and contact information anchors the left side, with a background that mirrors the painted area at the top of the page.
Photo gallery
The homepage will always feature a photo gallery, although its content may change and shift as needed. Photo galleries on particular topics— a walk around campus, inside/outside the classroom, Southwestern’s past and future, or any other topics to be developed— will be presented on the homepage, either one at a time or in rotation.
Page content, right side
The right side, with a gold background complicated by a semi-transparent background of gold paint, is for dynamic content (news and events) and evergreen “quick links” for sites like the library and mySouthwestern.
One news item should be paired with a large, compelling photo. The photo in the rightmost column should be another general interest campus shot. The one currently used in the design— a Pirate Bike on the campus green— may be used permanently, as it ties the yellow/gold colors of the design directly to Southwestern’s branding.
The goods
Here is a link to the new Southwestern homepage design. Click or refresh to see different views of the homepage.
OK, it's your turn
Click below to leave your comments. You don't have to sign up for an account to comment; however, we do ask that you identify yourself by name, and let us know your relation to Southwestern, along with your comment. Anonymous comments may be deleted.
Enjoy!
- Jason Pontius, White Whale Web Services
53 Comments:
I would like to suggest changing the label of "Financial Aid" on the top of the page to "Scholarships and Aid". The term financial aid can be off-putting to the general public and possibly scare potential students away. Most students who come/apply here are those that qualify for academic scholarships at other places and we would want them to feel the same about Southwestern. In addition, if you are using "Southwestern is Affordable" as one of the main points, not addressing scholarships does not maintain the consistency of the message of the site.
-Megan Hardin, Career Services
This post has been removed by the author.
Great point, Megan. Thanks for the comment.
- Jason
I feel like the page is too busy. I like the columns on the right side and the color choices, but could we make the left side a single large column instead of the one column that morphs into two columns halfway down the page?
-Matt Maschino, Student
I agree with Matt about the page looking too busy, although I like the columns. Specifically, I'm concerned that the "27 Departments" section gets lost at the bottom. Also, it's very cluttered when you list them as they are.
I would like to address the "Right NOW at Southwestern" section. First of all, I'm failing to see the benefits of this element on the home page. Second, I'm not crazy about it being above the departments section. Perhaps if this was a link at the bottom (???) instead...
Under the "Quick Links" section, I like the layout, but can we change "online directory" to read "Campus Directory" instead? Alumni have an online directory (as you know) and I do not want our alumni to be confused.
Those are my thoughts for now. Thank you!
JoAnn Lucero, Alumni and Parent Relations
My honest, first reaction, is that the website is very off-putting, busy, and brain says "I don't like it."
At first I like the paint swatch at the top, but upon second viewing it struck me as "under construction" while granted it still is, that is not the ultimate goal.
I do like the quick links at the top, I think that format works really well.
I am not sure if the website is supposed to look like a broshure, but the layout reminds me of one.
I like the branding of the yellow bike, I think it reflects the uniqueness of SU.
When my eye catches the 27 departments, I didn't see "27 departments" I saw 27, and my mind thinks "index" like that whole part of the page is just more numbers , and my mind instantly ignored that part of the site.
I don't know what type of pictures you are going to typically put up there, but it my opition, what really attracted me to campus was how green and lush it was, and I don't really see any pictures of campus as much as the buildings, people, and landmarks which are important, but they don't remind me of all the great things I loved about SU.
I dont want to sound negative because I totally support a new awesome webpage. And maybe I am just really used to the old one. But I thought I would give an honest assessment that mau be helpful in further refinement of the design. I definately think it is on the right track, but I think it has a ways to go to truly reflect the Southwestern experience.
-Timothy Given, Southwestern Alum
'06
I have to disagree with some previous posts (including my friend above me, sorry Timmy!). I really like the new design. I think the design is a bit younger, and more eye catching to JR and SR high school students, who (I assume) are the main group targeted.
The one thing I agree with Tim on are that more pictures of campus should be included on the main page, as that was also a huge selling point for me. Maybe the photo gallery will have these, but I think that those should be some of the main ones on the first page.
Otherwise, I look forward to watching the redesign progress. I will check back for updates! Thanks so much for reaching out to alumni for their input.
Like the concept of the "paint outside the box" and the multiple messages from it!!! Not the same old same old square, hard-edge block of stuff.
Like the mini-thumbnail images on the upper-right picture - looks so YouTubey, iTouchey/iPhoney - should be an instant connect to the high school crowd. When I moved my mouse over them, I imagined them ballooning out or doing something dynamic.
I also like the upper navigation section above the gray bar in the yellow paint area. The items focus on places potential students would go to and for the general public, where to go to find what is SU, where is SU, and what's going on at SU. Its nice not having it cluttered with specific departments or services.
From my ancient eyes, it is busy but to much younger eyes, it is probably about norm. I also like the keywords being bigger - drew my eye to them and then to see what they were all about. I'll let you know what my 14 year old thinks about it :-)
Great Work!
Melanie Hoag
Instructional Technologist
Based on the research, I think the visual concept is a beautiful solution and has legs. I also like the kind and amount of content available. Smart, spunky, information rich.
Two concerns
1. The downside to the amount of content is that it does send me into a small panic of trying to visually ingest so much information that has similar weight. I like the amount, I just need some whitespace or variation in type size to help me.
2. Branding: I really want to see the serif Southwestern wordkmark somewhere on the page (even if it was a background element) to reassure me I'm at the right place. For departmental pages that don't follow the visual style of the homepage, the wordmark may be the only thing visually linking them together.
I think its too busy. There is A LOT of text on the page. Also the number of bold letters and links is a little overwhelming. (with the thought in mind "if everything is highlighted... then nothing is highlighted).
Also the paint stroke definitely gave me the idea that Southwestern was an art school... which is one aspect of it, but I don't think it would be appealing to the higher level, hard-science geniuses that Southwestern would like to attract.
Also I think that the site doesn't represent the schools IV league quality and age. Putting the crest and a permanent picture of the old english architecture somewhere at the top would help accomplish this.
I do like the picture with the thumbnails a lot and the bold headers look very nice. Also the changing descriptions under Southwestern is a great idea.
-Tanner Cope, first-year
Hi everyone,
Thanks for these great comments. We're going to collect them all, consider them with the Web redesign committee, and then we'll post a complete list of the changes requested and how we plan to handle them.
Just so you know: Our feeling is the photos displayed will change frequently. So we can show more greenery / architecture, ideally changing throughout the year to match the seasons.
-- Jason
A few comments:
I don't know about everyone else, but when I first saw the design, I immediately thought, "This has the look-feel of MySpace." Not that I have anything against MySpace, but I don't think it is something we should aspire to.
If we are looking to appeal to the 15-17 year old crowd, I'd suggest aspiring to Facebook. Honestly, clean lines and nice drop down menus make me feel a lot better than an oversized "Search" box, one that is almost as big as the Title and Motto.
While I am in favor of a website redesign, I want to make sure that the image of Southwestern is still "high" versus the cheap and busy feeling I got when I saw this redesign. Sorry, but when I think of my employers looking up the website of my undergrad school, I don't want them to think I had anything to "prove" by going to Southwestern.
One last critique -- I really don't like the Title in the BOLD, ALL CAPS. It makes it seem like we are shouting. I always perceived Southwestern as being more chill.
Ok, so enough negative comments. I think the Twitter idea is pretty awesome, but I would imagine that the administrators would want some way to filter that...
I love the dynamic photos . . . emphasizing the relationships and community of Southwestern would be great.
Thanks for all the hard work! I look forward to seeing the final product!
Michael Nguyen, '03
I agree with Tanner's comments, the webpage doesn't say "rigorous academic institution" to me. At most, there is some impression that maybe this is a local Austin area art school, but not a highly ranked liberal arts college. Southwestern is not well-known nationally, and in order to attract strong students from not only Texas, but all over the country, the first impression on the website needs to be more "ivy league".
More than anything, the website should reflect the personality of the school. From the impression I get from teaching here a year, we're intellectual, motivated, highly creative, active and interested in the community, but all in a kind of cool, subdued way. I may be wrong, other veterans may want to speak up. We're old school because we're an old school with beautiful ivy league architecture but we're simultaneously cutting edge with a brand new art building.
I think it would help if the font was reverted back to the one on the original website, with the crest next to the name. The main links, like academics, financial aid, etc. should be in a clearly defined column, with drop down menus. The horizontal structure at the top looks like a big paragraph with random words in bold, much like the rest of the page. If I was a parent or a busy student looking for a good school, I would be turned off.
I also don't like that it doesn't say University anywhere, and the first sentence you read is "JUST OUTSIDE OF AUSTIN,". It's almost as big as the title. It gives the impression that this fact is the only thing going for the school. Southwestern is so much more than that.
Also, the colors should be black and gold, not gray and gold. Gray and gold evokes contemporary art in my mind, which I love, but not for this school. It's also a little too yellow.
I apologize for all the criticism, I just care deeply about this school and it getting the respect and attention it deserves.
I asked my little brother to look at the site. He's a high school sophomore (16 years old).
I had assumed he would like the site because he's a theater and band student who likes new flashy things on the web. To my surprise, he didn't like the new site at all because in his opinion it was "a jumbled mess" and "all over the place."
After staring at the website all day today, I'm starting to see some of the same things Tanner, Tim, and Dr. Futamura noted.
In addition to my previously posted concern about the site being too busy, here's what's on my mind:
1) The pant smudge makes us look too much like a local art school instead of a highly respectable liberal arts university. I don't think Southwestern is necessarily comparable to the Ivy Leagues, but something a little more formal and respectable would attract students who take their education seriously.
2) We do need to have the university seal somewhere on the page, even if it's just a watermark.
3) The "right now at Southwestern" seems like a gimmicky way to reuse news items. We can't assume that our younger audience is stupid. They'll recognize if an element of the website was created solely for propaganda purposes.
4) Instead of "27 departments" it should be "27 majors and minors." Highlight "majors" instead of "27" and that should grab more attention.
5) I can see where not having "university" on the website's heading could be a problem. I poked around at several other Southwestern wannabe colleges in Texas and both Southwestern Adventist and Southwestern Assemblies of God try to refer to themselves primarily as "Southwestern" which could be troublesome if we don't establish ourselves as THE "Southwestern University" on our website. Besides, even the owners of southwestern.com take great pains to refer to themselves as The Southwestern Company.
-Matt Maschino, Student
Overall, I really enjoy the new site. I think it is appealing to the "technological generation" in a lot of ways. My only thought though, which echoes much of what others have said, is that it's a little wordy. I'm not sure which items were deemed your priorities, but for those things that weren't, perhaps making their part of the page visual instead of text would be a good change.
A few comments:
1) The paint splotch is interesting but is too much contrast to the clean look of the rest of the design. I would kill it and just have the grey behind the main body.
2) I think you should add the word "UNIVERSITY" after Southwestern. That will make sure people know where they are.
3) The twitter style "now" updates are great!
4) The navigation elements should all have two words. This will make it less confusing to people scanning the nav.
A few more comments:
The "think outside the box" idea for SU works well, but the paint splotch outside the box seems to only specifically address SU having a school of fine arts. I also like the Pirate bikes representing another aspect of SU's uniqueness, I think just that great picture of the bike on the page works well. However, one crucial thing missing is any mention of the uniqueness of the Paideia program or opportunities for creative student research.
I think incorporating the following together will give more of an idea of the totality of SU "thinking outside the box":
1. Paideia program
2. School of fine arts
3. pirate bikes and commitment to environmental and social responsibility
4. King Creativity Fund
5. One of the "Colleges that Change Lives"
6. High rate of student volunteerism
Also, in talking to prospective students, I found that one of the biggest draws is small class sizes and greater student-professor interaction. This should be mentioned somewhere.
Matt makes a good point, I may have used "ivy league" too loosely and perhaps incorrectly. SU is not ivy league, but it does have high standards and a palpable creative and intellectual atmosphere. Bottom line, this should be made clear on the front page to attract, as Matt said, those students "who take their education seriously".
I'm still making my way to the homepage for review - and so far it all sounds great - but one comment about the graphic on the lead in page: The SU seal on the left says "Ruterville" - is there not an "s", as in "Rutersville" or have I been reading it wrong all this time? If I'm an idiot, just tell me!
In reference to the post on Rutersville, it is spelled "Rutersville." The Chapel window's spelling is incorrect. We are letting University Relations know about this.
One comment I have on the Web site is in the top tool bar. While we appreciate all that Fayez Sarofim has done for Southwestern, I recommend highlighting "fine arts" rather than "Sarofim." It probably would catch more people's attention.
I appreciate all the hard work that went into the design for the new webpage! As a new "staff" person, I would like to see a link for Human Resources or the job postings listed on the toolbar at the top of the page. (I really like the toolbar, but I think the job postings are currently hard to find!)
I also agree with previous comments that the title should say "Southwestern University" instead of just "Southwestern"; also the "Just Outside Austin" is given too much emphasis.
Could the "Right Now at Southwestern" and "Latest News" be combined into one section? I'm not sure what the difference is.
Finally, the "27" and "Departments" did not flow together in my mind...I was confused at first, until I realized it meant "27 Departments". Maybe if it was all the same font & color it would flow together better. (Or as someone else suggested "27 Majors" might be more informative.
Thanks for giving us the chance to give feedback! Overall, I like the ideas that you're trying to convey. I'm sorry, but the paint splash doesn't do much for me. I didn't even really notice it until I went back and looked specifically for it. My eye was focused on the main page and all the information there.
I like the bikes and all of the beautiful pictures of campus, as well as photos of students in nontraditional settings. Are there any pictures of students engaged in community service?
Keep up the good work!
As a senior, I have been using the original SU website for almost 4 years now, so I am pretty used to it. Therefore, a new site would take a while for me to get used to.
However, I don't quite understand the need to make the website appear more hip/trendy/modern/youthful. The font of "Southwestern" looks like it belongs on a movie theater sign. Why is the word "university" missing from this?
I think it is cool that as you refresh the page, the motto text changes, but I haven't ever heard of "to survive and excel". What does that refer to?
I also do not like that the links to various things are imbedded in the text on the lefthand side...it's too busy.
The "right now at Southwestern" looks and reads like a facebook status message. Ick.
I agree with a previous post that the homepage looks like a brochure. While I understand that the goal is to bring a broader range of students to SU, I feel like it isn't geared toward use of those who are currently enrolled at SU.
I know a lot of work as gone into this, and I recognize that the current website could use some changes, but over all I do not like this one. It is busy, tacky, and not as classy-looking as the current one.
I am happy to see the redesign. My first thought is that we shouldn't have "JUST OUTSIDE OF AUSTIN" We are not a suburb of Austin and it might give people the wrong impression. Like they could actually get to Austin by public transportation. Since SU is so involved in the local community and the Chamber it might not be advantageous to highlight Austin and not Georgetown.
Also, I might have missed it somewhere but who is our target audience. I have seen mention that high school students doing college searches. I would think our target audience is much wider than high school students. What about the parents of those high school students, our own SU community, business leaders and donors.
-Lori Ivins
Intercultural Learning
Just to add something...I feel like this website doesn't present SU as an academically challenging university with a focus on rigorous education. At first glance, it makes SU look like an art school. What about the quality science departments that give many students the opportunity to conduct excellent research?
I agree with many of the posts here.
1) Just outside of Austin is the top thing? That is such a sad way to immediately grab people's attention. The focus should be on the fact that SU is an academically challenging school for students who care, not on its location.
2) Way too busy. I can't focus on anything. I agree with the comments that say that it isn't really appropriate for our university to be so frenetically presented.
I like the way it's going but I do feel like a lot of the great natural beauty and positive attributes are getting lost in the search for flash and visual appeal.
Things I like.
1) Everthing on the right side. If there was a bit of white space on the left or otherwise interspersed, it would be better. I love the photos and the news link and all of that but the content on the left is overwhelming.
Hate to be so picky but I don't want a visual attack every time I need to visit the registrar's website or something.
-Rachel Rigdon
Editor-in-Chief
The Megaphone
I personally have mixed opinions. It's hard to get a complete grasp of the website without being able to see any of the linked text, but that's understandable.
I do like the order of tabs at the top of the page. The font formatting may be too drastic between bold/black and gray/regular. The search bar is friendly and easy to find (great!).
I wonder where the "University" went in Southwestern University...
I'm not too sure what quick access is, but that may be a part of sites I usually brush over (in such a case, thanks for putting it at the far right).
I agree with above comments that SU should not be promoted as right outside of Austin. As convenient as it is to say that Georgetown is an Austin suburb, it's definitely a separate community. Besides that, many of my friends come from suburb-like towns, and I think you could appeal to this audience by just saying that SU is in Georgetown, TX.
The division of white and gold backgrounds vertically along the page is effective to appeal to the two sorts of people viewing the website: visitors and students/faculty/alumni.
I might suggest a more traditional listing of the address for the school - bordering the bottom of the page.
Overall, the page is busy, but you get used to it after a second viewing. SU has a lot to offer, and the layout shows that.
-Alex Hall, Student
Matt-the "27 departments" actually makes a lot more sense than saying "27 majors and minors" there is more than one major in many of those departments...
The Gateways bar needs to change in some way. I didn't notice it at all the first two times I looked at the page, and I think those links are really useful.
Also, the headings at the top mix together for me. I end up thinking "about sarofim" and getting confused because the lines are so close and there is nothing differentiating them.
When it says "lone star state schools" I feel like it is implying that SU is a state school,which is not what we want to tell people. Also, the focus on tx doesn't seem necessary, SU is not a very typical texan school and texan can evoke ideas of hicks and horses which is again not what we're going for.
I believe the Enrollment Services office uses the term "Financial Assistance" instead of Financial Aid. I agree that many will seek the word scholarship and that should somehow be featured at the top of the page.
Apologies to all who worked hard on this project, but I really don't like the new home page at all.
My first impression - and first impressions are very important in this context - was "dumbed down." I really dislike the MTV-inspired look. It seems very disorganized on first glance.
It also screams style over substance, the complete opposite of what I think we want our image to be: that of a top-notch national Liberal Arts college. Also, the word "University" needs to be appear next to "Southwestern." And we need to show off our beautiful campus with a prominent photo of either Cullen or McCombs or the SSFA. This is what first attracts students.
There is just too much going on at once. Instead of inviting me to read more, I was turned off immediately.
Color scheme is very nice, though, and I love the thumbnail links to additional photos.
Sorry to be so negative, but I think an institution such as ours needs to project a more dignified image.
-Faculty member
First off, I think I understand a lot of the reasoning behind the "cluttered" Myspace/social networking design previously commented upon. It definitely holds the benefits of attracting in those who are net-savvy and in a younger crowd (incoming students). I remember being extremely unsure before coming here, but having the resource of the website was crucial in my decision. Although the "traditional," "dignified" look really turned me off, that IS a big part of this university and in a way I feel like it would be compromising that part of Southwestern's identity that is so based in tradition. You want prospective students (and as mentioned before, employers) to expect that the workload at SU is academically rigorous, yet university is constantly progressing (which is why it is important to mention the development of the Paideia program, the new Fine Arts building, continuation of King Creativity grants, etc).
On the other hand, if SU is going to continue attracting intelligent AND creative people and in order to further the success of both fine arts and hard sciences/humanities alike, it is important that we integrate the mix within this page. That's why it's important that the news feed be present (to highlight academic achievements of both students and faculty) and also that the things like the photo gallery and twitter-style updates.
The heavy/light sans-serif looks juxtaposition looks great although I would agree that it should say "Southwestern University" to avoid those all-too-common mix-ups. The clean text and columns juxtaposed with the paint splatter IS somewhat similar to that of an art-school brochure, but I don't think it is too much so considering that it is only one splatter (the rest of the page is pretty uniform and there's only one other mention of the Fine arts school) and also the fact that we DO have an art school that could flourish and grow even more if we can attract the right people.
I agree that the "Just Outside of Austin" is a troublesome phrase for the same reasons mentioned by those before me. The fact that SU is IN Georgetown, despite the numbers of students who spend as much time in Austin as possible, is important. First-years (and now sophomores) are required to live on campus, and being 30 minutes away from Austin is something students probably want to know up-front, especially since there is no public transportation as of now that would otherwise make the trip easier.
I don't think that the contact information should be at the bottom of the second column- it gets easily lost and it's pretty important information. maybe at the bottom of the page, although that might interrupt the Mac-esque reflection which seems intentionally placed there.
Lastly, although the pirate bikes are not part of everyone's experience here, the bike imagery is important to our school's identity. SU was the first Texas university to stand out in my mind during my college search simply because of the pirate bikes! They were so weird and I hadn't even heard of another school that cared enough to mention them on the website and brochure.
First, it's obvious that the design team has worked hard on this draft, and I won't deny its visual appeal. The new design for the top of the page, the font, and the colors look clean and catchy. I know our colors are gold and black, but the gray background is easier on the eyes. I like the Pirate bike motif. (The mirror effect at the bottom looks cool, too. Thanks, Apple.) After looking over the page, though, a few changes could be helpful.
Our website should be, above all, useful. The page has so much flow that the layout seems jumbled, and I feel like I'm swimming in text. My eye jumps between the bold titles, and I have trouble finding the links I need. Why not keep the important links in a column (maybe on the left, instead of at the top) and group like items?
While the site should be attractive for future students, current students have to use it, too. Also, I agree with previous comments that it's a university website, not YouTube. I like the modern-looking design, but again, it has to function.
The page's title is easy to find and read, but "Southwestern" what? Why not keep "Southwestern University" for the title? And, is "Just outside of Austin" our school's most important feature? The tag at the top of the page seems to imply that.
Maybe the school's contact info should be somewhere people can find it easily.
I guess all the links will work once the site is operational.
Sorry to criticize, and thanks for listening.
After revisiting the proposed homepage a couple of times throughout the day and looking at some designs for other organizations that you've done, I have some thoughts.
First, here's the link to the other websites: http://www.whitewhale.net/portfolio/
Because we don't have the name recognition, even in Texas, to simply be Southwestern I think University should always follow Southwestern in the header. Also, I don't think there is a need to rotate the statement below Southwestern in the header, at least on the homepage. Leave Engaging Minds, Transforming Lives. I think the rotation could be effective on specific departmental sites.
I didn't get the sense that the information uncovered in the research by Art and Science group was conveyed in the design. Specifically the incredible amount of overlap in what prospective students and alumni value most- the quality of faculty, their teaching and engagement w/ them, and the availability of programs that can differentiate SU from other liberal arts institutions (like Paideia). Higher education didn't immediately resonate w/ me when I looked at the site.
I do think the website shows that there is a lot going on at SU but doesn't quite deliver that this is the place that will engage and transform me from an academic and personal development standpoint.
From a navigation standpoint, I do like the layout of the top of the page as it is all right in front of you, including the search tool.
Thanks for all the work. It's good to be part of the process and to know that the feedback is being reviewed.
For whatever it's worth, when I clicked on the link that sent us to the site redesign page I found the color contrast in the seal very appealing and feel it could/should be incorporated somehow.
I feel like the page is so busy, that parents who are looking at it are just going to have a spaz atack or something...honestly I got a bit of a headache looking at it. I understand the need to have it feel hip and new, but it looks like something at the southwestern homepage and then threw it up again....mixed with some unwanted things.
This post has been removed by a blog administrator.
I can only reiterate many of the comments presented so far:
1. Page doesn't really give the impression that we are an institution of academic excellence.
2. The page looks really busy, and the kind of information people will be looking for isn't particularly visible at first glance.
3. It should say Southwestern University at the top, not just Southwestern.
4. Is the claim that this is "one of the nation's most beautiful campuses in one of the nation's most beautiful states" a quote, a statistic, or just mere opinion? The beautiful campus, I can see. Not sure people outside of Texas would be convinced of the beautiful state claim...
I appreciate the need to appeal to prospective students, but the whimsical nature of the page says 'community college' to me rather than 'we will change your life.'
I think that overall the website looks very good if you are going for a modern look. I do believe though, that the title of Southwestern at the top does not do the school justice. Merely putting Southwestern in a regular font, black color really does not define the tradition and history that we carry at all. I strongly suggest that we put the seal at the top, or at least look into a little creativity in the design of the name of our university. Other than that, good job guys.
Stephen Gehring, Student
The idea that this website presents us as an art school is so far from what the best art schools do, that it is embarrassing. If you want to see a first rate web site in the fine arts look at the Museum of Modern Art http://www.moma.org/
In trying to appeal to the young mind you have left behind what we do offer and that is academic and artistic excellence at a very high level within a liberal arts learning experience.
However, the main problem with the design is not the links, but the presentation of who we are and what we have to offer. We are not a highschool or self made web site and that is exactly what this design presents. There is no branding through image or type face design to say which southwestern you have linked to over the internet. The brush stroke concept as a background has been over used for decades in brochures. Using it on the internet does not make it new.
The links cover the bases, but I do think that the suggestions regarding renaming certain links is necessary.
Hi folks,
Pretty lively in here! We will definitely be tabulating all these comments and addressing them all one by one, positive AND negative.
A reminder that we're asking everyone to identify yourselves (either in the text of your post or by logging in), and we're deleting anonymous flames as per general good-Web-citizen policies.
It's just way too busy. I think that you need to minimize the words presented on the page, it's just good design to have less clutter and a cleaner page. This page is poorly designed in that way
I really like the image on the side of the blog, maybe you should use that somehow, it's really professional looking.
This version of the website just simply does not look professional and therefore seems unattractive. We want people to take us seriously as an institution. With only 1200 students, that can be hard sometimes. I think that our website looking like this would lessen our chances of being taken seriously under first impression. I have seen community college websites that make me take them more seriously than this does.
The paint outside the box thing is cool, but maybe for like the student activities page or something, not for the home page.
and the giant "just outside of austin" makes it seem like that is the definition of SU... we're almost in a big town! yipee!
I really like the navigation bar at the top "for students.. for staff.. etc."
also i was looking through the various options and the "to survive and excel" seems strange. is that really one of our sayings? Because it seems like surviving college shouldn't be a goal... even if it is one here
also, someone said that "university" should always be after southwestern. I agree... two cardinal directions aren't necessarily conducive to understanding what you've accessed without it
okay i'm writing too much
Jenny Howell, Student
I'm a first year Studio Art major at Southwestern. I applied to both liberal arts and art schools. When I look at this new design, it reminds me of the web layout of art schools like MICA, Parsons, and Pratt more than similar schools like Trinity, Austin College, Millsaps, etc. The reason I picked Southwestern over an art school was because I wanted to have a prestigious liberal arts education. Right now, Savannah College of Art and Design's website looks more legitimate than this new one (a art school that falls in and out of accreditation). I think the new design needs to incorporate more of the traditional aspects of Southwestern to convey the true liberal arts education that one receives at Southwestern.
I definitely agree with the previous posts that discuss adding "University" to the tagline. People already think we're Texas State. We are just going to confuse them further by only having SOUTHWESTERN on our site. Definitely change to Southwestern University.
Sorry if I sound a little harsh, but I want my school to be represented well. There are some good aspects of the site. Just by adding some traditional aspects, the site will become a strong and accurate representation.
Jessie Cragg, First Year
I have mixed feelings. On the one hand, I like how un-boring it is. It's a lot younger than the old site, and it's definitely eye-catching. On the other hand, once you start reading the page, you don't know where to look -- there's just too much going on. What about a small portal kind of thing where you can click "Right Now", "Latest News", etc., instead of having it all thrown at you at once?
I don't like the font... too big/bold. I like big/bold, but this is a bit much.
I like the background color/scheme and the photos used. I also like the fact that you can quickly link to depts. from the homepage
Jason:
There is much to like here but a couple of points of concern:
-from the Google Webmaster Guidelines:"Keep the links on a given page to a reasonable number (fewer than 100)." This page is approaching that number yet there are redundant links on the page (i.e. "News/Newsroom...", "Directory", and "Calendar". If Google doesn't like the page, our search result placement will suffer.
-I still think that the library link should be in the tag cloud rather than in its current location.
More later...
I don't think the new website lives up to the Southwestern name. Southwestern is an academically rigorous university, but the new layout makes it look like a glorified mediocre college at best. It just doesn't look like we (at Southwestern) take ourselves or academics very seriously. A more sophisticated (less "hip") website would be more appropriate for Southwestern.
I visited the draft web site yesterday and more today. The organization of the links and being able to access what you need is very good. Its a difficult task to give us an image with a difficult color scheme to use. It took me a while to adjust to the visual location of the different areas. I first read the top as "Southwestern search to survive and excel". I knew it was a search box, but the line up of the text overwhelms the visual keys and the mind reads the words first. With so much text and few visuals the page seems very flat. When I leave the site I can't remember what it looks like. I do remember the image of leaves in fall colors. I do like the use of photographs, but I like them to be bigger than they are here. It also seems like we don't want anyone to know we are a university by not putting our full name at the top.
Cranbrook Academy uses photographs to entice the viewer down the page and on to the next link. The photographs are well thought out and give the visitor the feel of each program and department. Its a clean well laid out site, maybe not what we want to do, but its a good example of leading the viewer into the school. You see people, places, students and their work with the feeling you have visited in person. It is one of the few websites with that feeling and still full of information about each program.
Good luck and I hope these comments have been helpful.
I agree on many people's points that the site is too busy (looks almost like a MySpace - UNAPPEALING). Too many things are highlighted and bold-faced which makes the site sort of like a checker board where sentences and related ideas don't flow together. Also, in the majors section at the bottom, the word "or" stands out more than anything because it is the only thing NOT highlighted. In a sense, "or" appears to be the most important thing in that list.
Also, while I know mathematics and computer science are in the same department, people from outside our school don't know that. The computer science major should be in alphabetical order with the rest of the majors so people can find it easily. At first glance, I thought computer science was left out when I didn't see it where I expected.
David Thomas Branch Pruit says
"this website rocks"
Although I like the concept, the font style and colors, combined with the amount of stuff happening on the page gives Southwestern a bit of a juvenile appearance. If you're going for modern, the design should be cleaner. It's hard to take a school seriously with a website like this, and that's bad. Take it from a student who enrolled in Southwestern after checking out their site, without having ever seen the campus itself.
-Johanna Hoyo
Junior
First of all, I love the idea of revamping the website! Overall, I would love a mesh between what we have and where the new design is trying to go. Here are some of my thoughts...
1.) LOVE The colors scheme - totally kicks the crap out of the drab whiteness of our current one. I can definitely go without the paint splotch and agree that it takes away from our school's prestigious liberal artsiness.
2.) I don't like how the SU bio on the right side ONLY mentions the Sarofim School of Fine Arts. It makes our school seem primarily artsy. What about other things, like our pre-med success rate?
3.) WAY TOO BUSY! There are some things on the front page that shouldn't be there, like the "Now at Southwestern" I think that belongs on the my.southwestern page, where it is.
4.) Love the idea of edgy, cool, artsy photos. We need lots of them because the campus itself is a beautiful selling point. However, The sample photos on the sample page bothers me because I feel that, even though we're looking at a cool angle at the McCombs center during autumn with a cool leafy frame, it's like the pictures are trying to hide a gruesome side of Southwestern. It makes me wonder... "why aren't they showing the rest of the building? What's wrong with it? Why won't they show it all if it's so beautiful?"
t.)The fact that everything on the front page is the same font and color bothers me. Using different fonts and whatnot would be a great way to organize the cluttered-look if removing portions from the front page isn't an option.
6.) Having our emblem on the front page is just as unique and important as having a pirate bike, which is great. Not only do you get our eccentricities, but our prestige would also be communicated.
That's all for now.
First, I want to thank everyone who worked on this design and particularly White Whale for opening this draft site for all of us to view and to comment on.
I understand that our audience needs to *see* that there’s a lot going on at SU. However, this site doesn’t give me a sense of visual hierarchy; it seems to thwart, rather than help, me. I think part of the problem is that the headings on the left half aren’t aligned with the headings on the right half. I’m sure that’s intentional, but it makes me feel like it’s disorganized. I agree with others that more white space would help. I also agree that if we are going for more modern (which I think is great), let’s go for cleaner. Cleaner doesn’t have to be boring, as Apple has shown over and over and over again.
I also agree that we should change the lead message significantly. Our new motto claims that we “engage minds.” But there’s nothing in main text that addresses how minds are engaged here. “Working closely with professors” is bland language used by almost every small school. It also doesn’t indicate any rigor. Our students enjoy being challenged inside and outside of the classroom. How does this home page convey this in text or in visuals? Really, almost all that strikes one about this page is surface: the school is "beautiful," there's lots "happening." But I think what all of our comments have indicated is that SU is a lot about what you can't *see*--the connections people make, our students' commitment to volunteering, the intellectual work, etc. This is why I, at least, love the visual of the Pirate Bike--it's a visual that signifies there's a lot more going on here than you can see.
Although the primary audience for this is high school students, it is a home page—-an entry point-—for all sorts of visitors, including alumni, community members, and faculty’s peers at other institutions. While these audiences should also get the message that we are a dynamic place, it is even more critical that they immediately perceive us as a serious liberal arts college. I wonder if we shouldn’t look more at what a school like Hendrix is doing. While their home page isn’t overwhelmingly exciting, it speaks directly to prospective students, inviting them to click through to a robust, standalone module filled with prospective student information (which, btw, repeatedly highlights the rigor and excitement of their academic program). This draft redesign strikes me as skipping over the concept of a home page altogether and moving straight to a prospective student page.
More minor points:
(1) I think it’s good to highlight that we’re near Austin. People who have never been to Texas still have heard great things about Austin. Thus, if we want to attract more out of state students, this is important. However, I think we should still find a way to include Georgetown in this message.
(2)I’d also like to see the contact information more visually highlighted.
(3) I find the 27 Departments list almost completely un-usable. It’s only effective in giving the visual impression of lots of stuff. I can't imagine this was really designed for use--so why give up valuable home page real estate for it?
(4) I personally like the twitter-type messages. It’s something unique to do with a home page, though I’m not sure how it would work in practice.
Some of the imagery is good, but the multitudes of text on the page makes it look way too busy. Instead of giving the impression that we are a busy, thriving community, it rather gives the impression that we simply can't control ourselves. No one wants to read that much on a page unless they're researching something, and were I a prospective student, I'd glance at the page, decide it was too much work and visit UT's site where the design is more simple and easier on the eyes.
-Catie Ertel, student
When Southwestern commissioned this redesign, it asked for a website that captures the essence of Southwestern and elevates it among its peers. A design that would be both classic and modern.
We’re not there.
As an institution, Southwestern values clarity of thought and purpose. Our core values come right out and say why we are here and what we aim to do. The best way to communicate this clarity of vision (aside from words) is through “visual clarity”.
What is visual clarity? It’s understanding and respecting white space. It’s giving elements of the design “air” to breathe. It’s a palette that respects color and uses it judiciously.
This brings us to another issue: our audience. There seems to be a school of thought that assumes “visual clarity” is a concept that will be lost on a younger demographic. We strongly disagree.
Does a younger audience gravitate towards exploding paint and razzle-dazzle? (We suspect they don’t, vis. the success of iTunes and Apple.com…) But the problem with this line of thought and the second-guessing it propagates is that our audience isn’t some broad, MTV en-masse young audience.
Southwestern wants to appeal to a very specific subset of young audience: smart, bright, creative, interesting students.
Given that niche, Southwestern has to be something that these specific prospective students aspire to. We have to be smart, creative and interesting ourselves.
Our audience is savvy. They know when they’re being talked-down to and have healthy suspicion of marketing. If anything, we should “talk up” to our audience: both verbally AND visually.
Apple, as a company, has a very minimalist, pared-down aesthetic, always on the cutting edge of design and technology. Apple educates their audience to keep up with them. Apple doesn’t dumb it down, they make it smarter. There’s no reason why Southwestern can’t do the same.
With the current draft of the website design, there is simply too much going on. Too much color, too much text, too many boxes, too many photos. This design is talking to us through a loudspeaker, even though it’s standing right in front of us.
Between the image and color overload, the large amount of text in varying sizes and styles, this design is a jumble of messages, all trying too hard:
“No, really—we’re interesting, we’re fun, we’re cheap, we’re for EVERYONE!”
It’s on par with the busy, blaring mailers that you wish the postman didn’t bring:
Buy your flat-screen tv at Best Buy!
Classes are fun and affordable at your Local Community College!
Mass consumer, buy my product!
The most coveted colleges and universities don’t proclaim to the world “we’re for everyone!” because the fact is: they aren’t for everyone.
Community Colleges are for everyone, and that’s a great thing. But Yale isn’t for everyone, and neither is Southwestern. Why is our design putting us in the marketing category of a community college, and not a rigorous, respected academic institution?
Our message needs to be direct, sharp, and concise. We need to convey what’s great about Southwestern in a very small amount of space. We can’t hedge our bets by filling the page with gobs of text explaining the million reasons why Southwestern is great.
The more we try to convince,
the more inauthentic we sound,
and the more our audience will doubt us.
Starting off with “Just outside of Austin” tells our audience right off the bat what Southwestern isn’t (not in Austin).
You’d never say:
HARVARD: JUST OUTSIDE OF BOSTON.
or
PRINCETON: JUST OUTSIDE OF NEW YORK.
It almost comes across as an apology. ‘We know you really want to be in Austin, so we’ll try to convince you that we’re close to it.’ But the thing is, Southwestern isn’t in Austin, and in many ways, that’s an asset.
By drawing the focus to what Southwestern is NOT (we’re not in Austin), we’re doing a disservice to what Southwestern IS. (a college experience that you CAN’T get in Austin!)
The “Southwestern” name
A sans-serif font is the perfect choice for a brand that wants to communicate “newness,” like Jetblue: we’ve got NEW planes, new leather seats, new service, new prices. In the world of air travel, new is great! Who wants to fly around in smelly old planes?
But in the world of elite colleges and universities, greatness isn’t “newness”:
Oxford University, est. 1096
Cambridge University, est. 1209
Harvard University, est. 1636
Yale University, est. 1701
Princeton University, est. 1746
Hogwart’s—“founded over a thousand years ago - the precise date is uncertain”
For elite schools both real and fictional, old is good.
J.K. Rowling could have modeled her school on anything, but for her and most of us, a special school is an old school, a school with history and tradition. Old is where the magic happens.
Southwestern has history—so why hide that behind a modern typeface?
Can you even imagine the word “Hogwarts” in sans-serif? Would you even want to?
The rest of the website can and should communicate a modern sensibility. But the “Southwestern University” name (and yes, “University” must remain part of our name and identity, even on the web—see above list for the company we want to keep.), should be timeless, or at the very least, be true to our roots.
Yes. Our expectations are high. But Southwestern has a history of setting the bar high. Southwestern doesn’t settle for second-rate in education, in ethics, in goals or anything for that matter—just look at our mission statement.
In a world where print has become increasingly secondary, this website is our most public face.
Southwestern’s website should visually communicate academic excellence, and proclaim to the world that Southwestern is THE Texas Ivy—but without raising its voice or bragging. It should evoke a sense of tradition and history, sans mothballs. This website should be modern, clean and elegant. It should set the bar high.
We can get there.
Mandy Solin
Antonio Banda
Katy Boose
Creative Services Dept.
OK, thanks everyone! We're shutting off comments now as we prepare our response.
-- Jason
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